Refund Policy

Project and Service Nature

Most GraceSol Technologies work involves time-based consulting, strategy, implementation, technical delivery, campaign setup, content work, or custom development. Because that work often begins immediately after approval, payments are generally treated as commitment-based unless otherwise stated in writing.

Deposits and Advance Payments

Deposits, retainers, discovery fees, and milestone advances are usually non-refundable once planning, research, setup, account work, design, development, or execution has started.

Eligibility for Review

If you believe a payment was made in error, duplicated, or charged outside the agreed scope, you may request a review. Each request is assessed against the signed scope, approved communication, work status, and delivery evidence.

Third-Party Charges

Platform spend, ad budgets, hosting renewals, premium tools, domain costs, payment gateway fees, and third-party subscriptions are not refundable by GraceSol Technologies unless the external provider separately approves a refund.

How to Request Clarification

Send your invoice reference, payment date, and concern through the main contact form so the finance or delivery context can be checked properly.